Members of the department are expected to conduct themselves in a professional manner while being?

Members of the Phoenix Fire Department are expected to conduct themselves in a professional manner both on and off duty. This standard reflects the department's commitment to maintaining a positive image and upholding the principles of public service, which can extend beyond formal work hours. Firefighters are often looked up to as role models within the community, and their behavior in non-work environments can impact public perception of the department.

Professional conduct encompasses behavior that demonstrates respect, integrity, and accountability at all times, whether they are in the fire station, on the scene of an emergency, or engaging in personal activities. This expectation ensures that members remain ambassadors of the department, reinforcing trust and confidence among the communities they serve. The focus is on a holistic approach to professionalism, recognizing that actions taken outside of official duties can have implications for the credibility and reputation of the entire organization.