What term describes the expected conduct of PFD members both on and off duty?

The term that best encapsulates the expected conduct of Phoenix Fire Department members both on and off duty is "exemplary." This term reflects not only a standard of behavior that is to be maintained while performing official duties but also emphasizes the importance of setting a positive example in the community at large. Members of the fire department are expected to embody the values and ethics of the organization in all aspects of their lives, showcasing integrity, respect, and professionalism. The notion of exemplary conduct reinforces the commitment to public service and cultivates trust with the community, thereby enhancing the department’s reputation.

While other terms may resonate with aspects of a firefighter's duties, they do not fully capture the comprehensive nature of what it means to be an exemplary member. "Professional" refers to the skills and demeanor expected on duty, while "competent" pertains to the ability to perform tasks effectively, and "acceptable" simply denotes meeting minimum standards. However, being exemplary encompasses a broader scope, inspiring individuals to strive for higher standards in all situations.